If you encounter a cybersecurity incident, it's essential to report it promptly to help maintain the overall safety of our Oxy community. Here are the ways you can report an incident:
Send a detailed description of the incident to helpdesk@oxy.edu. Once your email is received, a support ticket will be automatically generated to track the progress of your report. You can follow updates on your report and find useful self-help documentation through our support portal.
Phone
In case you prefer to speak to someone directly, feel free to call us at x2880. Our team is here to assist you and guide you on the necessary steps to address the incident effectively.
In-Person
For face-to-face assistance, visit us on the first floor of the Academic Commons. Our doors are open from 9 a.m. to 5 p.m. on weekdays, and our dedicated staff will be ready to assist you with any concerns.
By promptly reporting any suspicious activity or incidents, you play a crucial part in maintaining the cybersecurity of our community. Thank you for your vigilance and cooperation.